Terms of Service

This website is operated by Studio Solmari. Throughout the site, the terms “we”, “us” and “our” refer to Studio Solmari. Studio Solmari offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to the Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of or access to the website constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card info) may be transferred unencrypted across networks. Credit card information is always encrypted.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.

SECTION 3 - PRODUCTS & SERVICES

  • Products are handmade/produced in small batches and may vary slightly in size, color, or finish.

  • Christmas Crackers are sold flat-packed, without a snap, and are designed to be filled by the customer.

  • Stock availability and pricing may change without notice.

  • We reserve the right to discontinue any product at any time.

SECTION 4 - PRE-ORDERS

  • Most Studio Solmari products are offered as pre-orders.

  • Payment is taken upfront at checkout.

  • Estimated dispatch is first week of December from Brisbane.

  • Timelines may shift due to manufacturing or shipping delays outside our control.

SECTION 5 - SHIPPING

  • We ship NZ and Australia-wide, with free domestic shipping on orders over $200.

  • Tracking is always provided.

  • Delivery times may vary based on your location and the carrier.

SECTION 6 - RETURNS & REFUNDS

  • We do not accept change-of-mind returns.

  • If an item is faulty, contact us within 14 days of receiving your order for resolution.

  • Products must be returned unused and in original condition.

SECTION 7 - PRICING & BILLING

  • Prices are listed in AUD and include GST (where applicable).

  • We reserve the right to modify prices without prior notice.

  • Orders may be cancelled or limited at our discretion.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party content, products, or services linked on this site. Use at your own discretion.

SECTION 9 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Products and services are provided “as is” without warranties of any kind, except where required by law.


Studio Solmari is not liable for indirect, incidental, or consequential damages, including Christmas feuds caused by cracker competitiveness.

SECTION 10 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Australia.

SECTION 11 - CONTACT INFORMATION

Questions about the Terms should be sent to:
📧 studiosolmari@gmail.com