Last updated: 02 September 2025

At Studio Solmari, we respect your privacy (and promise we won’t spam you with endless beige tableware ads). This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us online, place an order, or sign up for our mailing list.

1. What information we collect

When you shop with us, we may collect:

Your name, email address, billing/shipping address, and phone number

Payment details (processed securely via Shopify/Stripe/PayPal – we don’t store card numbers)

Order history and preferences (so we can recommend products you’ll actually love)

Website usage data (cookies, analytics, etc.) to improve your experience

2. How we use your information

We collect and use your personal information to:

Process and deliver your orders

Communicate with you about purchases, shipping, and support

Send marketing emails (only if you’ve opted in – you can unsubscribe anytime)

Improve our website, products, and customer experience

Comply with legal obligations

3. How we store and protect your information

We take reasonable steps to ensure your personal data is secure and protected against misuse, interference, and loss. Payment details are handled through secure third-party providers. Access to your information is limited to the Studio Solmari team and trusted service providers.

4. Sharing your information

We do not sell or rent your personal data. We may share your information with:

Service providers (Shopify, payment processors, couriers, IT support)

Law enforcement or regulators if required by law

5. Cookies + analytics

Like most websites, we use cookies to:

Keep your shopping cart running smoothly

Analyse website traffic and improve user experience

Deliver personalised marketing (only if you’ve agreed to it)

You can disable cookies via your browser, but parts of our site may not function properly.

6. Overseas disclosure

Some service providers may store or process your information overseas (e.g., Shopify servers). We take care to work only with reputable partners that comply with strong data protection practices.

7. Your rights

You have the right to:

Access the personal data we hold about you

Request corrections if information is inaccurate

Opt out of marketing emails anytime

Make a complaint if you believe we’ve mishandled your information

To exercise your rights, contact us at: [insert your customer email address]

8. Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “last revised” date.

9. Contact us

Questions? Complaints? Love letters? Reach out at:
📧 studiosolmari@gmail.com
📍 Brisbane, Australia